HootSuite and Toucan Integration!
What is Toucan?
Toucan - The Twitter Client for Salesforce is everything you need to link Salesforce and Twitter.
Toucan is a full twitter client that runs natively within Salesforce CRM. It integrates your contact, marketing campaigns, and support cases with twitter.
What can it do?
Use Toucan to:
- Keep in touch with your contacts, post tweets, reply to followers.
- Run a Tweet Campaign and track clickthrough metrics to determine your tweet effectiveness!
- Auto-create support cases from a tweet and respond to cases with our case-tweet integration.
- Create hot lists to see several twitter IDs in a single view.
- Keep an eye on your brand or important keywords with searches and alerts.
How do I get it?
Toucan is a 100% native application on the force.com AppExchange.
